FairMoney is building the leading mobile bank for emerging markets. We started with a digital microcredit application on Android, and currently roll out additional financial services (current account, savings, debit card) while expanding the product to Western Africa and South-East Asia.
We are recruiting to fill the position below:
Job Title: Collections Specialist, SME
Location: Lagos (Hybrid)
Responsibilities
As a Collections Specialist (Merchant Lending) at FairMoney, you will be responsible for mainly, but not limited to:
Engage defaulting customers (agents and merchants) through the telephone, e-mails, and other legal means to demand payments on overdue accounts.
Maintain daily activity logs of the number of calls, right party contacts, promises to pay, and promises to pay kept.
Verify information on overdue arrears and follow up with calls
Negotiate effective payment plan arrangements & settlements that would prevent the account from rolling forward.
Tracking of Payments by following up on pending promises.
RequirementsUniversity Degree from any related field.
1+ years of experience in consumer loans operation directly dealing with delinquent clients and other problem-solving situations.
Microsoft Excel proficiency.
High self-motivation with strong interpersonal skills.
Excellent verbal and written communication skills.
Strong analytical and problem-solving skills.
BenefitsPrivate Health Insurance
Pension Plan
Training & Development
Performance Bonus.
Application Closing DateNot Specified.
How to Apply
Interested and qualified candidates should:Click Apply Now button to apply
Recruitment Process
A screening call with the member of the Talent Acquisition team for 30 minutes.
Technical interview with the hiring manager for 30 minutes.
How To Apply
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Make sure you are logged in and your email is verified (Register if you dont have an account).
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Click the Apply Now button above.
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Your default email application or the application link will open.
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Attach your Application letter, updated Curriculum Vitae (CV) and any supporting documents required.
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Use a professional subject line such as Application for "Indicate Position"
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Make sure to send your application before the closing date.
Note: Only shortlisted candidates are contacted.
