Mayden Microfinance Bank (MFB) was established with a clear purpose — to redefine the banking experience for women in Nigeria. Our vision is to be the foremost female-focused, digitally enabled bank in Nigeria, bridging the gap in financial services for women and women-owned businesses.
We are recruiting to fill the position below:
Job Title: Digital Support Staff - POS & Debit Cards
Location: Lagos
Job Type: Full-time
Job Description
We are seeking a Digital Support Staff - POS & Debit Cards to support the Bank's POS terminals, debit/ATM cards, and electronic payment channels.
The successful candidate will provide operational and first-level technical support, monitor transactions, resolve POS and card- related issues, support customers and merchants, and coordinate with internal teams and external payment partners to ensure efficient and reliable digital payment services.
Job DescriptionManage day-to-day support for POS terminals, including deployment,
activation, configuration, replacement and retrieval.
Work closely with IT, Operations, Finance, Customer Service, Risk & Compliance and external payment service providers.
Monitor card and POS transactions and support daily reconciliation and investigation of transaction discrepancies.
Handle and track POS, ATM and card- related complaints, disputes and chargebacks through to resolution.
RequirementsBachelor's Degree or HND in Banking & Finance, Accounting, Business Administration, Information Technology, Computer Science, Economics or a related discipline.
1-3 years' experience in digital banking, POS operations, card operations, fintech, banking operations, electronic payments or customer support.
Practical experience with POS terminals, debit/ATM cards, payment switches or electronic payment platforms is an advantage.
Application Closing DateNot Specified.
How to Apply
Interested and qualified candidates should send their CV to: [Email hidden - Login to reveal] using the Job Title as the subject of the mail.
How To Apply
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Make sure you are logged in and your email is verified (Register if you dont have an account).
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Click the Apply Now button above.
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Your default email application or the application link will open.
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Attach your Application letter, updated Curriculum Vitae (CV) and any supporting documents required.
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Use a professional subject line such as Application for "Indicate Position"
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Make sure to send your application before the closing date.
Note: Only shortlisted candidates are contacted.
