TalentNova HR, into Talent Sourcing, is recruiting suitably qualified candidates to fill the position below:
Job Title: Field Support Officer
Location: Ojodu Berger, Lagos
Employment Type: Full-time
Industry: Financial Institutions
Key Responsibilities
Identify, source, and onboard prospective customers for the company's loan products.
Promote and explain available loan products, interest rates, repayment terms, and conditions to prospective clients.
Receive, review, and process loan applications in line with company policies.
Conduct customer assessments, including creditworthiness checks, income verification, and repayment capacity analysis.
Carry out physical customer and business location verification where necessary.
Ensure all loan applications are supported by complete and accurate documentation.
Make appropriate loan recommendations for approval based on established credit assessment procedures.
Monitor loan disbursements and ensure customers understand their repayment schedules.
Follow up with customers to ensure timely loan repayments and minimise defaults.
Maintain accurate customer records, loan files, and transaction documentation.
Prepare daily, weekly, and monthly reports on loan applications, disbursements, repayments, and outstanding balances.
Build and maintain positive relationships with existing and prospective customers.
Work closely with the Recovery Officer to manage overdue accounts and reduce loan delinquency.
Ensure compliance with company policies, lending procedures, and applicable regulatory requirements.
Achieve assigned monthly loan disbursement, customer acquisition, and portfolio performance targets.
Required Qualifications and Skills
Minimum of an OND / HND / B.Sc Degree in Accounting, Banking and Finance, Business Administration, Economics, or a related discipline.
Previous experience in microfinance, banking, credit administration, or loan processing is an advantage.
Excellent communication, negotiation, and customer relationship skills.
Strong analytical and credit assessment abilities.
Good knowledge of loan documentation and repayment procedures.
Proficiency in Microsoft Excel and loan management systems.
Ability to work independently and meet performance targets.
Strong attention to detail, integrity, and accountability.
SalaryN150,000 - N200,000 monthly (Attractive plus other benefits).
Application Closing Date
30th November, 2026.
How to Appyly
Interested and qualified candidates should send their CV to: [Email hidden - Login to reveal] using the job title as the subject of the email.
How To Apply
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Make sure you are logged in and your email is verified (Register if you dont have an account).
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Click the Apply Now button above.
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Your default email application or the application link will open.
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Attach your Application letter, updated Curriculum Vitae (CV) and any supporting documents required.
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Use a professional subject line such as Application for "Indicate Position"
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Make sure to send your application before the closing date.
Note: Only shortlisted candidates are contacted.
