Future Moves Recruitment Agency (FMR Agency) is an End to end HR Company in Nigeria placing quality candidates to quality Companies alongside other services. This time, our client in the Hospitality industry is looking for a well experienced and competent Frontdesk officer.
We are recruiting to fill the position below:
Job Title: Hotel Front Desk Officer
Location: Thinker Corner, Enugu
Employment Type: Full-time
Work Schedule: 6 Days a Week (Tuesday – Sunday)
Day Off: Mondays
Accommodation: Available (Staff accommodation provided)
Job Summary
We are seeking a presentable, customer-oriented, and professional female Hotel Front Desk Officer to manage front desk operations and ensure guests receive excellent customer service throughout their stay.
The ideal candidate must have previous experience working in a hotel, possess good communication skills, and be proficient in computer operations and hotel booking platforms.
Key ResponsibilitiesWelcome guests warmly and professionally, ensuring a pleasant first impression.
Handle guest check-ins and check-outs efficiently.
Manage room reservations, bookings, cancellations, and inquiries.
Respond to guest requests, complaints, and concerns promptly and professionally.
Maintain accurate guest records and update reservation details.
Manage hotel booking platforms and online reservation channels.
Answer phone calls, respond to messages, and provide information about hotel services.
Coordinate with housekeeping and other departments to ensure rooms are ready for guests.
Process payments, issue receipts, and maintain accurate transaction records.
Ensure the reception area remains clean, organised, and presentable.
Provide excellent customer relations and maintain a high standard of hospitality.
Requirements and Qualifications
Candidates should possess a Bachelor's Degree
Must have 2–3 years of relevant experience working as a Hotel Front Desk Officer or Receptionist.
Must have previous experience in a hotel environment.
Good knowledge of computer operations and Microsoft Office applications.
Familiarity with hotel booking platforms and online reservation systems.
Excellent verbal communication skills and fluency in English.
Strong customer service and interpersonal skills.
Must be courteous, confident, well-groomed, and professionally presentable.
Ability to multitask, remain organised, and work effectively under pressure.
Good problem-solving skills and attention to detail.
Must be willing to work six days a week, with Mondays off.
SalaryN85,000 – N100,000 Monthly (Negotiable based on experience).
Application Closing Date
30th November, 2026.
How to Apply
Interested and qualified candidates should send their CV to: [Email hidden - Login to reveal] using the job title as the subject of the email.
How To Apply
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Make sure you are logged in and your email is verified (Register if you dont have an account).
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Click the Apply Now button above.
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Your default email application or the application link will open.
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Attach your Application letter, updated Curriculum Vitae (CV) and any supporting documents required.
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Use a professional subject line such as Application for "Indicate Position"
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Make sure to send your application before the closing date.
Note: Only shortlisted candidates are contacted.
