Trinity Financial Services Limited is a financial advisory and wealth management company, licensed and supervised by the Central Bank of Nigeria (CBN) to provide custom-made financial services to both corporate and individual customers.
We are recruiting to fill the position below:
Job Title: Loan Recovery Officer
Location:Victoria Island, Lagos
Employment Type: Full-time
Reports To:Head of Credit/Risk Management
Job Purpose
We are in need of an experienced recovery officer within the financial services and banking sector to join our team.
To ensure timely recovery of overdue loans and minimize the organization’s credit losses by implementing effective debt recovery strategies, maintaining positive customer relationships, and ensuring compliance with company policies and regulatory requirements.
Key ResponsibilitiesMonitor loan repayment schedules and identify delinquent accounts.
Contact borrowers through phone calls, emails, letters, and physical visits to recover outstanding debts.
Negotiate repayment plans and restructuring arrangements with defaulting customers where necessary.
Maintain accurate records of all recovery activities and customer interactions.
Investigate reasons for loan defaults and recommend appropriate recovery actions.
Prepare and issue demand notices and recovery letters to delinquent borrowers.
Coordinate with legal officers and external recovery agents on difficult recovery cases.
Track and report recovery performance, arrears status, and collection trends.
Ensure compliance with internal credit policies, regulatory guidelines, and ethical collection practices.
Conduct field visits for verification and recovery of overdue loans.
Recommend write-offs, repossession, or legal action where recovery prospects are limited to management.
Maintain confidentiality of customer information and company records.
Educational background & skills
Bachelor’s degree in law, finance or accounting
2:1 from a recognized university
5-10 years of experience in loan recovery, credit risk, and management
A certification in CIBN is an added advantage
Strong negotiation and persuasion skills
Excellent communication and interpersonal abilities.
Analytical and problem-solving skills.
Knowledge of credit management and recovery procedures.
Ability to handle difficult customers professionally.
Good report writing and documentation skills.
Proficiency in Microsoft Office applications and loan management systems.
High level of integrity and confidentiality.
Ability to work under pressure and meet recovery targets.
Working Conditions:Combination of office-based and field recovery activities.
Frequent interaction with customers.
May require travel for customer visits and recovery assignments.
BenefitsSalary: N400,000 - N600,000 monthly.
Health Insurance
Pension Plan
Leave Allowance
Training & Development.
Application Closing Date2nd October, 2026.
How to Apply
Interested and qualified candidates should forward their CV to: [Email hidden - Login to reveal] using the job title as the subject of the email.
How To Apply
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Click the Apply Now button above.
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Attach your Application letter, updated Curriculum Vitae (CV) and any supporting documents required.
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Use a professional subject line such as Application for "Indicate Position"
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Make sure to send your application before the closing date.
Note: Only shortlisted candidates are contacted.
