Policy / Process Implementation Manager  Lagos

ZIM Integrated  Shipping Services Limited - In the fast-changing  shipping world, ZIM Integrated Shipping Services has set itself apart as an independent carrier with a fresh, unique approach. ZIM’s strategy as a global niche carrier offers distinctive advantages to customers worldwide. We have created a smart, efficient network that ensures stable, reliable services; and we have made it our mission to focus on the needs of our customers, which stand at the heart of all our decisions. ZIM operates in select trades, where it has a competitive advantage and where it can provide superior service. In these trades, ZIM is a significant player with a sizable market share. We maintain a flexible partnership approach with other major carriers, and our new line structure is a much-needed alternative to customers concerned about the current alliance-dominated market. We are  recruiting to fill the position below:

Job Title: Policy / Process Implementation Manager

Location: Lagos About the Role

To ensure that policies and procedures are effectively developed, implemented and maintained in alignment with business goals, regulatory requirement, HO requirements and best practices.  The role involves overseeing the creation and enforcement of policies, streamlining processes and ensuring team members and departments adhere to them.  

Collaborating with key stakeholders to draft, review and update organizational policies   Designing or refining processes to enhance efficiency, reduce risk, and support compliance  Ensuring that policies and process comply with legal, regulatory and company standards   Leading the rollout of new policies and processes, and ensuring smooth transition   Identifying gaps, risk or ineffectiveness in existing processes and addressing them proactively   Create and implement an internal audit process   Continuously monitoring the effectiveness of the policies and processes   Ensure that long standing and current demurrage balances and investigated and collection efforts are conducted in order to maximize gains to ZIM and reduce overall balance. Set monthly actionable items to drive strict adherence to targets 

Bachelor or higher education, knowledge in Management, or logistic discipline  +10 years of professional experience across shipping disciplines, including finance, commercial and Demurrage / Detention.  Computer skills and knowledge of relevant software (MS Office Excel, Word, etc.)  Communicate effectively, verbally and in writing, to a diverse audience Demonstrate the highest level of ethical behavior Remain flexible to adapt to changes in work environment Work accurately with close attention to detail Maintain confidentiality of sensitive information Possess a work ethic that includes neatness, punctuality, and accuracy Excellent interpersonal skills to facilitate interaction with the workforce

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