Quality Control Officer

Job Summary

We are seeking a detail-oriented and proactive Quality Control Officer to oversee and maintain the quality standards of pharmaceutical and retail products in our outlet. The successful candidate will ensure all products comply with regulatory standards, internal policies, and industry best practices.

Key Responsibilities


Inspect, verify, and document the quality of pharmaceutical and retail products received and sold.
Ensure proper storage conditions for all medications and retail items, maintaining compliance with health and safety regulations.
Conduct routine quality audits and checks on inventory to identify expired, damaged, or non-compliant products.
Coordinate with suppliers and vendors to resolve quality issues or discrepancies.
Maintain detailed records of quality control activities, reports, and compliance documentation.
Collaborate with the pharmacy team to ensure adherence to Good Distribution Practices (GDP) and Good Pharmacy Practice (GPP).
Train staff on quality control processes and proper product handling procedures.
Monitor customer complaints related to product quality and implement corrective actions.
Ensure compliance with regulatory bodies (e.g., NAFDAC, PCN) and assist with inspections when required.


Qualifications & Skills


Bachelor’s degree in Pharmacy, Pharmaceutical Sciences, Chemistry, or related field (OND/HND may be considered with relevant experience).
Proven experience in quality control, preferably in a pharmacy, retail, or FMCG environment.
Strong knowledge of regulatory standards for pharmaceutical products.
Excellent attention to detail and strong analytical skills.
Good communication and interpersonal skills.
Proficiency in Microsoft Office and inventory management systems is an added advantage.