Rooftop Supervisor Lagos

Khadasha Africa is a pioneering organization committed to driving organizational success and economic growth across the African continent.

We are building pathways for businesses to access global opportunities. We are an innovation-driven company focused on business support, and opportunity access, helping startups, SMEs connect with the resources they need to grow and compete globally. We are  recruiting to fill the position below:

 Job Title: Rooftop Supervisor Freejob posting

Locations: Abule-Egba & Berger, Lagos Summary

We are seeking a proactive and customer-focused Rooftop Supervisor to oversee the day-to-day operations of the rooftop facility and ensure excellent service delivery and guest experience. The successful candidate will supervise the rooftop team, coordinate food and beverage operations, monitor inventory and service standards, and ensure that the facility remains clean, safe and well organised.

Oversee the daily operations of the rooftop lounge, bar or restaurant and ensure smooth service delivery. Supervise waiters, bartenders, hosts, servers and other rooftop staff. Assign duties and coordinate staff activities during shifts to ensure efficient operations. Monitor staff attendance, punctuality, grooming, conduct and performance. Ensure guests receive prompt, professional and courteous service. Welcome guests and ensure their needs and concerns are attended to throughout their visit. Handle guest complaints and service-related issues professionally and escalate complex matters to management. Coordinate table reservations, bookings, private functions and special events hosted on the rooftop. Ensure tables, seating areas, bar areas and other guest spaces are clean, organised and properly arranged. Monitor food and beverage service to ensure orders are accurately processed and served promptly. Coordinate with kitchen, bar, housekeeping, security and maintenance teams to ensure smooth operations. Monitor the availability and usage of food, beverages, service items and other rooftop supplies. Report stock shortages, damages, wastage or discrepancies to the appropriate manager. Monitor cash-handling and payment procedures in accordance with established company policies, where applicable. Ensure proper opening and closing procedures are followed during each shift. Conduct regular checks to ensure the rooftop's cleanliness, appearance, ambience and general readiness for service. Monitor lighting, seating arrangements, music and other elements that contribute to the guest experience. Ensure compliance with food safety, hygiene, health, safety and operational standards. Report maintenance, electrical, plumbing, structural or other facility-related issues promptly. Respond appropriately to operational incidents and emergencies and escalate serious issues to management. Train and guide team members on customer service, operational procedures and service standards. Prepare shift reports and communicate relevant operational issues to management. Identify opportunities to improve service delivery, guest satisfaction and revenue generation. Ensure the rooftop remains safe, organised, presentable and ready for guests at all times.

Qualifications and Experience

OND / HND / Bachelor's Degree in Hospitality Management, Hotel Management, Business Administration, Food & Beverage Management or a related field is an advantage. 2–3 years of relevant experience in hospitality, restaurants, lounges, bars, hotels or a similar customer-facing environment. Previous supervisory experience is required. Good understanding of food and beverage service operations. Strong customer-service and interpersonal skills. Excellent communication and team-management abilities. Strong organisational and multitasking skills. Ability to handle guest complaints and resolve service issues professionally. Good understanding of inventory and basic cost-control procedures. Knowledge of health, safety and hygiene standards within a hospitality environment. Ability to work under pressure and maintain service standards during busy periods. Ability to work flexible hours, including evenings, weekends and public holidays. High level of professionalism, responsibility and attention to detail.

24th September, 2026. How to Apply

Interested and qualified candidates should send their CV to: [Email hidden - Login to reveal] using the Job Title as the subject of the email.

Note: For more enquiries, contact 09066256499.