Senior Control Officer -Internal Control and Quality Assurance Lagos

Incel Tourism LLC is one of the leading Destination Management Company based in Dubai, United Arab Emirates with a full fledge office in Lagos, Nigeria to cater for the growing Sub Saharan African market. As a licensed Inbound Tour Operator in UAE, the services we render to visitors, tourists and business travelers include taking care of all their travel arrangements including Visas, Flight Tickets, Hotel Booking, Tour Services and also MICE .

We offer a spectrum of tailor-made tours packages covering cultural, historical and modern attractions of Dubai, Abu Dhabi and the other emirates of Sharjah, Ajman, Ras Al Khaimah, Um AlQuwain and Fujairah. Local services range from Hotel Bookings, Desert Safari Tours, Dubai City Tour, Airport Transfers, Medical Tourism, Dhow Cruise Dinner Dubai, Abu Dhabi City Tour, Burj Al Arab Tour Dubai, Dinner in Desert Dubai, Wild Wadi Water Park Tour, Burj Khalifa Tour Dubai, Water Park Dubai, Sharjah Tour Packages, Global Village Tour, Big Bus Tour Dubai, Al Ain Tourist Attractions, Wonder Bus Tours Dubai, Dubai Dolphinarium, Hatta Mountain Wadi, Jet Ski Tour Dubai, Fujairah East Coast Tour, Ski Dubai, Legoland Tour Dubai, IMG World of Adventures Dubai tour, Dubai Helicopter Tour, Oman Musandam Tour Dubai, Seaplane Tour Dubai and a host of other great places. Incel Tourism LLC has a full range of first class services and strives to be a world class tour company. Our goal is to introduce the beauty of U.A.E to the world, to share with our valuable guests the rich Arabian culture and history of U.A.E. Incel Tourism utilizes people, technology and service to be the tourism company of choice for all. We are  recruiting to fill the position below:

 Job Title: Senior Control Officer - Internal Control and Quality Assurance

Location: Lagos Job Purpose

To serve as the operational backbone of the Internal Control Department, responsible for the day- to-day execution of internal control, quality assurance, compliance, investigations, credit reviews, and policy development within the travel industry. This role ensures that controls are effective, processes are efficient, and the organization remains compliant with policies and regulations.

Monitor adherence to policies, procedures, and Standard Operating Procedures (SOPs). Conduct investigations into policy breaches, fraud, or misconduct. Prepare and present exception reports to management. Evaluate the effectiveness of internal controls and recommend enhancements.

Quality Control & Tracking

Review business processes to identify control weaknesses and operational inefficiencies. Advise on process improvements to enhance efficiency and effectiveness. Ensure processes are accurately documented and followed. Foster a culture of continuous improvement across the organization.

Conduct compliance audits to ensure regulatory adherence. Prepare compliance reports and exception summaries. Stay updated on changes in laws, regulations, and industry standards. Ensure the organization remains compliant with all applicable requirements.

Lead complex investigations into suspected policy breaches, fraud, or misconduct. Document findings thoroughly and recommend corrective actions. Collaborate with relevant stakeholders to implement remediation measures.

Review credit assessments to ensure lending decisions are sound and aligned with policy. Identify trends or red flags in credit assessments. Provide recommendations to strengthen credit control processes.

Draft, review, and update policies and SOPs. Research regulations and industry best practices to inform policy updates. Consult with business units to ensure policies are practical and enforceable. Maintain a central repository of policies and SOPs with version control.

Provide guidance and oversight to the Control Officer – Revenue Assurance. Support the professional development of junior team members. Build a strong, capable, and resilient team.

Qualifications & Experience

Education Bachelor's Degree in Accounting, Finance, Business Administration, or related field. Professional certification (CIA, ACCA, ACA, CISA) is an advantage. 5–7 years of experience in internal control, compliance, audit, or quality assurance, preferably in the travel or service industry. Skills: Strong analytical, investigative, and problem-solving skills. Excellent report writing and communication skills. Ability to influence and collaborate with stakeholders at all levels.

Strong ethical standards and integrity. Attention to detail and accuracy. Ability to work independently and lead investigations. Proactive and solution-oriented mindset. Strong organizational and time management skills.

18th September, 2026. Method of Application

Interested and qualified candidates should send their updated CV to: [Email hidden - Login to reveal] using the Job title as the subject of the email.