Travel Sales Officer - Holiday / Holiday Sports  Lagos

1860 Travels Limited - We have been delivering world class services since 2012, cautiously handling customer requests in the shortest possible time guided by outstanding customer-centric principles of: Professionalism, Care and Satisfaction.

Our travel management solutions cuts across numerous areas like FITs, GTs, MICE and much more driven by our brands. We have a large selection of packages to choose from driven by our foremost holiday brand - Holidey! The successes that have been recorded over the past years in putting together world-class travel/holiday packages led to our receiving a Top Achiever Award in 2017 from Sun International, a world leading provider of hospitality services. We are  recruiting to fill the position below:

 Job Title: Travel Sales Officer - Holiday / Holiday Sports

Location: Lagos Job Description

The ideal candidate will be passionate about travel, highly commercially minded, confident dealing with customers, and capable of turning travel inquiries into confirmed bookings and revenue. This is a sales and business-development-oriented position for someone who enjoys selling experiences, building customer relationships, generating leads, and closing deals.

Generate and convert leads for Holidey and HolideySports travel products. Respond promptly to inquiries through WhatsApp, telephone, email, social media, and other digital channels. Understand customer requirements and recommend suitable holiday, group, sports, and destination packages. Prepare and present professional quotations, itineraries, proposals, and package options. Follow up consistently on quotations and prospective customers to maximise conversion. Close sales and achieve assigned monthly revenue and booking targets. Upsell and cross-sell flights, hotels, transfers, tours, insurance, visa assistance, and other travel services. Develop repeat business and generate referrals from existing customers.

Promote and sell international and domestic holiday packages. Sell family holidays, couple getaways, group holidays, luxury escapes, beach holidays, city breaks, and seasonal packages. Promote destination campaigns and special offers. Assist customers in selecting destinations, hotels, activities, and travel experiences within their budget. Develop and maintain relationships with leisure travellers, families, groups, corporate clients, and other customer segments.

Promote travel packages around major sporting events and tournaments. Sell sports travel packages covering flights, accommodation, match/event access where applicable, transfers, tours, and other travel services. Engage football fans, sports enthusiasts, supporter groups, clubs, corporate groups, and event travellers. Identify upcoming sporting events that present opportunities for travel packages. Build and maintain a database of sports-travel prospects and customers. Support campaigns around major football, basketball, tennis, motorsport, and other international sporting events. Develop group and fan-travel opportunities around major sporting occasions.

Build strong relationships with customers from initial inquiry through post-travel follow-up. Maintain accurate records of leads, quotations, bookings, payments, and customer interactions. Follow up with previous customers to generate repeat holiday and sports-travel bookings. Handle customer questions and concerns professionally. Ensure customers receive accurate information regarding destinations, travel requirements, package inclusions, and booking conditions.

Actively promote Holidey and HolideySports products through WhatsApp, social media, email, referrals, and other channels. Work with the marketing team to promote seasonal campaigns, destination offers, sports events, and travel deals. Identify new customer segments and sales opportunities. Monitor competitor packages, pricing, destinations, and promotional activities. Provide feedback on customer demand and emerging travel trends.

Requirements & Qualifications

Bachelor’s Degree or HND in:

Marketing Business Administration Travel & Tourism Hospitality Management Mass Communication Or a related discipline.

1–3 years' experience in travel sales, tourism, hospitality, leisure, events, or a related sales environment. Experience selling holiday packages, international travel, group travel, or sports/event travel is highly desirable. Experience working with high-value customers or group bookings is an advantage. Strong interest and knowledge of international destinations and major sporting events is an advantage.

Strong sales, negotiation, persuasion, and closing skills. Excellent communication and interpersonal skills. Strong customer relationship management ability. Excellent follow-up and lead-conversion skills. Ability to sell based on customer needs rather than simply quoting prices. Ability to prepare professional quotations and travel proposals. Strong WhatsApp and social-media sales skills. Good knowledge of travel products and destinations. Commercial awareness and ability to identify upselling opportunities. Strong organisational and attention-to-detail skills. Ability to work independently and as part of a team. Proficiency in Microsoft Office and CRM/online sales tools. Ability to work under pressure and consistently meet sales targets.

Not Specified. Method of Application

Interested and qualified candidates should send their CV to: [Email hidden - Login to reveal] using the Job Title as the subject of the email.