Online Sales Representative

Job Overview


This position will be primarily responsible for managing and converting inbound leads into paying customers.
In this capacity, you will interact with potential clients who reach out through digital channels—website, social media, referrals, paid campaigns, etc. assess their needs, and guide them through the sales funnel towards conversion.
The main objective is to drive customer acquisition, product adoption, and revenue growth by providing an exceptional digital sales experience that aligns with the Nomba brand.


Key Duties


Discover new business opportunities by monitoring inbound marketing channels & activities.
Provide prompt responses to inbound leads from website, email, WhatsApp, social media, and other digital platforms.
Evaluate prospects based on business requirements, budget, and readiness to purchase.
Assist leads through the product journey - demonstration, pricing, onboarding, and activation.
Utilize CRM tools to manage and monitor pipeline activity.
Work with marketing and product teams to provide feedback and enhance the customer journey.
Identify and pursue upselling and cross-selling opportunities where applicable.
Reach out to cold or inactive leads to rekindle interest.
Maintain precise lead records, conversion data, and daily reports.


Performance Metrics:


Conversion of Inbound Leads to Paying Customers.
Boost Product Adoption & Activation Post-Signup.
Drive Revenue and Upsell Opportunities.
Deliver Exceptional Digital Sales Experience.


Qualifications

Education and Experience:


Bachelor's Degree in Business, Marketing, Finance, or related field.
2 – 3 years of sales experience in a Fintech, SaaS, or digital-selling company.
Comprehensive understanding of POS, card payments, and online payment gateways.
Demonstrated history of meeting sales and growth targets.
Advanced proficiency in Sales Prospecting.


Required Skills:


Experience handling B2B SME or enterprise-level inbound sales.
Outstanding negotiation, communication, and stakeholder management abilities.
Capability to work cross-functionally with product team for tailored payment solutions.


Perks

Remuneration Package:


Competitive base salary.
Performance-based commissions and incentives.
Health insurance, pension, and paid time-off benefits.
Learning & development allowance.
Career advancement opportunities in a challenging performance-driven environment.