People & Culture Operations Assistant in Maiduguri

Requisition ID: 2025200618

Basic Function


The People & Culture Assistant provides administrative and transactional support for the country office’s People & Culture (P&C) operations in Maiduguri.
This role is responsible for maintaining accurate personnel records, supporting recruitment and onboarding activities, coordinating logistics for training, and assisting with payroll and benefits administration.
The P&C Assistant ensures high-quality customer service to staff and helps maintain compliance with P&C policies, procedures, and local labor regulations.


Duties and Responsibilities


Support recruitment processes and arranging interviews, liaise with candidates and administer application forms as required and conduct reference checks,
Follow-up on approvals for all P&C documents such as signing of requisition forms, contract letters and other documents.
Printing of ID cards for new hires and sending forms completed to IT for email addresses
Prepare employee, internship and contracts and follow-up to get the required documentation
Support the entire administrative employee lifecycle from entry to exit
Manage the filing and archiving of documents (hardcopy and electronic filing) 
Organize the administrative induction of newcomers (briefing of new staff on P&C policies and procedures)
Responsible for P&C reporting monitoring, build and update specific P&C information, reports and checklists (employees’ list, headcount, entry/exit checklists, turnover, etc.)
Support on ad hoc projects to reinforce collaboration/information sharing between P&C, Finance and IT teams and help reinforce the overall general support services
Assist in preparing introductory letters, transfer letters and external correspondence for vetting.
Look for opportunities for improved P&C administration effectiveness
Performed any other tasks assigned.


Minimum Qualifications & Experience


Bachelor’s degree in human resources management, Business/Public Administration or equivalent with 1-3 years relevant administrative experience, preferably working in an established P&C international environment.
Demonstrated success in multicultural environments is an advantage.
Member of HR professional body is an advantage.


Skills & competencies:


Excellent communication, presentation and interpersonal skills.
Excellent oral and written English language communication skills.
Excellent planning and organizational skills, with proven administrative skills and knowledge of office practices, procedures and administrative systems, including filing systems.
Knowledge of human resources practices.  Ability to manage competing priorities effectively in a constantly changing environment, meet deadlines and work calmly under pressure.
Strong coordination and time management skills.
Strong teamwork skills with the ability to both support colleagues and request support as and when required.
High level of confidentiality.
Integrity-Honest encourages openness and transparency, demonstrates highest levels of integrity.
Ability to draft well-written, professionally presented documents.
IT experience – Proficient in Microsoft Office and database applications.
Commitment to FHI 360 mission, vision and values