Role Summary
We are seeking a creative and proactive Social Media Manager to manage our online presence and grow and engage our community and support our overall brand and marketing objectives.
The ideal candidate will create, curate, and manage social content across platforms to drive awareness, engagement, and customer loyalty for our cross-border financial services.
Key Responsibilities
Create, curate, and publish engaging content daily (e.g., original text, images, videos, and news).
Manage and maintain the social media content calendar to ensure consistent and timely posts on various social media platforms (Facebook, Instagram, Twitter, LinkedIn, WhatsApp, YouTube, etc.).
Develop and implement community management strategies to grow and engage followers across social media platforms.
Collaborate with the content and marketing manager to plan and execute social media campaigns that align with broader marketing goals.
Monitor key social media metrics, analyze performance, and prepare regular reports with insights and recommendations for improvement.
Recommend new strategies to enhance reach, engagement, and community growth.
Ensure all social media content aligns with the company’s brand voice, guidelines, and compliance standards.
Work closely with the creative designer and other team members to produce high-quality visuals and multimedia content.
Perform additional tasks related to social media management and community building as assigned by the content and marketing manager.
Qualifications & Requirements
Bachelor’s Degree in Marketing, Communications, or a related field.
2 - 4 years of proven work experience as a Social Media Manager or similar role with proof of community growth.
Strong understanding of major social media platforms (Facebook, Instagram, Twitter, LinkedIn,
WhatsApp, YouTube, etc.) and community-building best practices.
Excellent written and verbal communication skills.
Experience with social media analytics tools and scheduling platforms.
Creative mindset with attention to detail and the ability to multitask.
Team player with a proactive attitude and willingness to learn.
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How To Apply
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Make sure to send your application before the closing date.
Note: Only shortlisted candidates are contacted.
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