Business and Operations Manager Lagos

The Purple Scripts - Our client is  recruiting to fill the position below:  Job Title: Business and Operations Manager Jobposting service

Location: Lagos

Employment Type: Full-time Role Overview

They are seeking a highly experienced, commercially astute and proactive Business Manager with Aviation experience to oversee the coordination and effective management of its business operations in Nigeria and internationally. The role carries broad operational responsibility, including aviation-related activities, vendor and stakeholder management, financial administration, logistics, personnel coordination and the implementation of management decisions. The successful candidate must be a mature, dependable self-starter who can take ownership, anticipate operational needs, resolve issues and maintain high standards without requiring constant supervision.

Oversee the day-to-day business operations of the business across its Nigerian and international activities, ensuring that operational requirements are identified, prioritised and delivered efficiently. Coordinate aviation-related operations, including aircraft availability and readiness, flight-related logistics, scheduling support, ground handling arrangements and the timely coordination of operational requirements. Manage the administrative and operational coordination of pilots, cabin attendants and other aviation personnel, including duty schedules, travel arrangements, accommodation, transport, welfare requirements and communication of instructions. Coordinate aircraft-related service providers and vendors, including maintenance organisations, ground handlers, fuel suppliers, catering providers, travel agents, accommodation providers and other local or foreign partners. Liaise professionally with local and international companies, service providers, clients, regulators and other relevant stakeholders; manage correspondence, follow-ups, service expectations and issue resolution. Coordinate flight support requirements such as permits, slots, handling, passenger requirements, catering, ground transportation and other logistics, working with appropriately qualified aviation professionals and authorised service providers. Monitor aircraft-related service delivery and ensure that operational concerns, defects, maintenance requirements or safety-related issues are escalated promptly to the appropriate licensed or authorised personnel. The role does not replace the technical or regulatory responsibilities of licensed aviation personnel. Oversee business administration, including preparation, review, processing and tracking of invoices, quotations, purchase requests, expense records, payment schedules and supporting documentation. Monitor operational expenditure, budgets and cost commitments; identify cost-saving opportunities while maintaining service quality, safety and compliance. Ensure that invoices from local and foreign vendors are accurate, appropriately approved, properly documented and followed through to payment. Maintain clear records of contracts, vendor details, service agreements, operational expenses, aircraft-related documentation, personnel records and other business-critical information. Coordinate accommodation, travel, transportation and other logistical arrangements for management, pilots, attendants, visitors and business partners as required. Develop and maintain practical operating procedures, reporting templates, checklists and administrative controls that improve consistency and accountability. Prepare regular management reports covering operational performance, expenditure, outstanding invoices, vendor matters, personnel coordination, risks, pending decisions and key deliverables. Track action points and deadlines arising from management meetings and ensure that responsible parties provide timely updates and close out assigned tasks. Identify operational gaps, anticipate business needs and recommend practical solutions before issues disrupt service delivery. Support business development and relationship management by maintaining professional relationships with existing partners and identifying relevant service providers or commercial opportunities. Ensure that business activities are conducted in line with applicable laws, aviation requirements, company policies, contractual obligations and internal approval processes. Handle confidential commercial, financial, operational and personal information with discretion and sound judgement.

Required Qualifications and Experience

A bachelor's degree in Business Administration, Management, Aviation Management, Transport Management, Operations Management, Finance or a related discipline. Relevant professional qualifications will be an advantage. Substantial experience in business management, operations management or a senior administrative/operational role. Experience preferably within aviation, aircraft operations, charter services, aviation support, logistics or a related environment. Candidates with direct experience coordinating aircraft operations, pilots, cabin crew, ground handlers, maintenance providers or aviation vendors will be strongly preferred. Demonstrable experience managing local and international vendors, service providers, clients and business relationships. Experience with invoices, budgets, expense tracking, procurement, vendor payments and operational reporting. A sound understanding of business operations, service delivery, logistics, documentation and administrative controls. Strong working knowledge of Microsoft Excel, Word and PowerPoint, including the ability to prepare clear reports and management presentations. Excellent written and verbal communication skills, with the confidence to engage senior stakeholders and international partners professionally.

High level of maturity, sound judgement, integrity and discretion. Strong ownership mindset; proactive, resourceful and comfortable making progress independently. Excellent planning, coordination, prioritisation and follow-through. Commercial awareness and the ability to balance cost, quality, service and operational urgency. Calm and solutions-focused under pressure, with the ability to manage competing priorities. Strong negotiation, vendor management and stakeholder engagement skills. Meticulous attention to detail, particularly with invoices, records, schedules and operational documentation. Able to work effectively across time zones and coordinate with local and international stakeholders. Flexible and available to respond to operational requirements outside standard office hours when reasonably necessary.

Smooth and reliable coordination of day-to-day business and aviation support operations. Timely and accurate processing and tracking of invoices, expenses and vendor obligations. Effective coordination of pilots, cabin attendants, service providers and travel/accommodation requirements. Strong vendor responsiveness, issue resolution and stakeholder satisfaction. Accurate, timely and useful management reports with clear action points. Improved operational controls, cost visibility, documentation and accountability. Prompt escalation of safety, compliance, technical or operational risks to the appropriate authority.

The Business Manager will work closely with management, pilots, cabin attendants, aviation service providers, finance and administrative personnel, local and international vendors, clients and other business partners.

12th November, 2026. How to Apply

Interested and qualified candidates should send their up-to-date CV, outlining relevant business or operations management experience. Candidates with aviation or aircraft operations exposure should clearly identify the nature of their responsibilities, the service providers or teams they coordinated, and the scale of operations supported to: [Email hidden - Login to reveal] using  Job Title as the subject of the email.