Cargo Supervisor - Nigeria Lagos

Etihad Airways, the national airline of the UAE, was formed in 2003 to bring “Abu Dhabi to the World”. Over the years, we have grown into Etihad Aviation Group, a diversified global aviation and travel company, which is one of the world’s most acclaimed industry brands.

Our airline flies to over 84 destinations with a fleet of over 100 Airbus and Boeing aircraft, serving 18.6 million passengers a year and carrying 682,000 tonnes of cargo in 2018. We are  recruiting to fill the position below:

 Job Title: Cargo Supervisor - Nigeria

Location: Lagos Job Description

As a Cargo Supervisor you will be the main point of contact for operational matters with direct responsibility for managing the cargo warehouse operation and freighter ramp at the appointed station(s). Planning and oversight on key activities, routes and products, with focus on defined performance requirements in relation to OTP, eAWB, Cargo iQ, SLA’s and FAB etc. Ensure safe, secure and on time delivery of all high-profile shipments on flights and key routes within appointed station(s).

Accountabilities

Drive and improve freighter OTP in a highly challenging environment of the appointed station(s) by fulfilling all tasks associated to ramp coordination / supervision of freighter operations. Support, deliver and plan complex cargo loads for either passenger or freighter operations. Provide on the  job training, coaching and advice to GHA staff to upgrade their skills, knowledge, and confidence level. Conduct regular inspections to ensure that all cargo operations across the area are performed in a safe and secure manner in compliance with regulatory requirements for safety (under SMS guidelines), security, and company procedures. Establish best practices to enable revenue budget achievement and to support service delivery, cost savings and compliance to safety & security requirements. Flexible with operations shift requirement and able to work in all positions below the title position which means cross skill functionality is a prerequisite with focus on continuous development of competency level. Execute ad-hoc tasks required at other stations to support various expectations and initiatives. Micromanagement of Special services & Products/ VIP shipments from acceptance to customer delivery. Finance - Raise PR, PO & GRN in SAP as per requirement and verify the supplier invoices to ensure its correct and charged as per the contract Escalate medium or higher-level risks to appropriate management level personnel.

3 years cargo operations experience or equivalent capacity with High school diploma Conversant with cargo handling processes, procedures, and regulatory compliance expectations A good standard of verbal and written English Good understanding of computer airfreight specifications Industry training in Dangerous Goods, Cargo Operations, Security, Quality and Auditor trainings is an advantage.

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