Obsidian Advisory Africa is a prominent workforce and human capital advisory firm explicitly dedicated to strengthening Africa’s creative and fashion industries. Founded in 2021 by Damilola Ademilokun, the firm operates Nigeria's first fashion-focused job hub, bridging the structural gap between creative talent and professional career opportunities across the continent.
We are recruiting to fill the position below:
Job Title: Head of Operations
Location: Lagos
Responsibilities
Oversee the day-to-day operations of CISCACECIL across Production, Quality Control, Store/Inventory, Customer Service, Website, Lekki Store and Administration.
Manage and hold Line Managers accountable for departmental performance, KPis, deadlines and operational standards.
Ensure effective communication and coordination between all departments.
Oversee production planning, tailor workload allocation, urgent orders, production timelines, fittings, alterations and order fulfilment.
Ensure Production and Quality Control work together to maintain quality while meeting delivery deadlines.
Monitor inventory, fabric availability, stock discrepancies and materials required for production.
Oversee customer experience across the Website, Instagram, WhatsApp and other social platforms, ensuring urgent customer issues are resolved promptly.
RequirementsMinimum 8 years' professional experience.
3-5 years' experience in a senior operations, management or leadership position.
Proven experience managing multiple teams or departments.
SalaryN500,000 per month.
Application Closing Date
Not Specified.
Method of Application
Interested and qualified candidates should send their CV to: [Email hidden - Login to reveal] using the job title as the subject of the mail.
How To Apply
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Make sure you are logged in and your email is verified (Register if you dont have an account).
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Click the Apply Now button above.
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Your default email application or the application link will open.
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Attach your Application letter, updated Curriculum Vitae (CV) and any supporting documents required.
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Use a professional subject line such as Application for "Indicate Position"
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Make sure to send your application before the closing date.
Note: Only shortlisted candidates are contacted.
