Cloudlines EV is a growing interstate transport company committed to safe, reliable, comfortable, and efficient travel across Nigeria.
We are recruiting to fill the position below:
Job Title: Customer Experience Specialist
Locations: Owerri - Imo and Ajah - Lekki, Lagos
Department: Customer Experience
Description
Deliver a welcoming and responsive experience throughout the passenger journey.
Key ResponsibilitiesWelcome passengers and assist with inquiries, boarding, and special needs.
Communicate delays, schedule changes, and travel announcements.
Resolve complaints or escalate them and document customer feedback.
Monitor satisfaction, prepare service reports, and recommend improvements.
RequirementsOND, HND, or Bachelor's degree in a relevant discipline; 1–2 years' relevant experience.
Excellent communication, customer service, and conflict-resolution skills.
Good computer literacy and organizational/problem-solving abilities.
Professional appearance, positive attitude, and ability to work under pressure.
Application Closing DateNot Specified.
Method of Application
Interested and qualified candidates should forward their CV to: [Email hidden - Login to reveal] using the job title as the subject of the email.
How To Apply
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Make sure you are logged in and your email is verified (Register if you dont have an account).
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Click the Apply Now button above.
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Your default email application or the application link will open.
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Attach your Application letter, updated Curriculum Vitae (CV) and any supporting documents required.
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Use a professional subject line such as Application for "Indicate Position"
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Make sure to send your application before the closing date.
Note: Only shortlisted candidates are contacted.
