Sales Representative / Customer Acquisition Officer Ikeja

Whip Smart Service Providers Limited (WhipSmart) is a Nigerian human resources and  recruitment agency founded in 2018. Headquartered in Ikeja, Lagos with an additional office in Port Harcourt, the company provides corporate recruitment, domestic staffing, background checks, staff training, payroll support, and HR consultancy to businesses and individuals. We are  recruiting to fill the position below:

 Job Title: Sales Representative / Customer Acquisition Officer 

Locations: Allen Avenue, Oregun, Alausa and Ikeja - Lagos 

Employment Type: Full-time

Work Schedule: Mon to Sat

Working Hours: 9:00 AM – 7:00 PM or 10:00 AM – 8:00 PM, depending on the schedule.

Gender Preference: Female

Industry: Fashion E-commerce / Retail Job Summary

We are seeking a confident, persuasive, proactive and results-driven Sales Representative / Customer Acquisition to drive product sales and attract new customers for a fashion retail business specialising in ready-made and custom-made clothing. The successful candidate will be responsible for attending to walk-in customers, promoting products, convincing potential buyers to make purchases and actively expanding the company's customer base. The role requires someone who can independently identify and attract potential customers through various channels, including personal contacts, referrals, networking, direct outreach, social media and other effective sales strategies. The ideal candidate must be able to generate sales opportunities, follow up with interested customers and successfully convert prospects into paying customers. Candidates who can demonstrate practical ways of attracting customers and driving sales, both online and offline, are encouraged to apply.

Key Responsibilities

Attend to walk-in customers and provide excellent customer service. Promote and sell ready-made and custom-made clothing to customers. Understand customer needs and recommend suitable products. Persuade potential buyers, handle objections and successfully close sales. Maintain a professional and welcoming relationship with customers.

Proactively identify and attract new customers through various channels.- Explore opportunities to generate sales through personal contacts, referrals, networking, direct outreach and online platforms. Develop and maintain a network of potential customers. Identify individuals and groups who may have an interest in the company's products. Take initiative in finding new customers rather than relying solely on walk-in sales.

Lead Follow-up & Sales Conversion:

Follow up with prospective customers who have shown interest in the company's products. Maintain communication with potential buyers through calls, WhatsApp and other appropriate channels. Encourage interested prospects to complete their purchases. Convert customer inquiries and potential sales opportunities into actual transactions. Apply effective persuasion and negotiation techniques to improve sales conversion.

Build and maintain positive relationships with existing and prospective customers. Encourage repeat purchases and customer referrals. Keep records of customer inquiries, preferences and purchase history. Follow up with existing customers to identify additional sales opportunities.

Work towards achieving assigned sales targets. Monitor daily sales activities and customer acquisition efforts. Maintain accurate records of sales, customer inquiries and new customers acquired. Provide regular reports on sales performance and customer engagement. Identify opportunities and suggest practical strategies for improving sales.

Support promotional activities aimed at increasing product awareness and sales. Assist with promoting products across relevant online and offline channels. Participate in marketing initiatives and other activities that can attract potential buyers.

Requirements and Qualifications

OND, HND or Bachelor's Degree in Marketing, Business Administration, Sales or a related field. Previous experience in sales, retail sales, direct selling, customer acquisition or a related role. Strong ability to persuade customers, negotiate and close sales. Ability to independently identify, attract and develop new customers. Experience following up with potential buyers and converting interest into purchases. Good communication, interpersonal and relationship-building skills. Confidence in approaching potential customers and promoting products. Ability to work independently, take initiative and achieve sales targets. Good understanding of customer service and sales techniques. An interest in fashion, retail and e-commerce will be an advantage.

Sales and persuasion skills. Customer acquisition and prospecting. Lead generation and sales conversion. Negotiation and closing techniques. Customer relationship management. Communication and interpersonal skills. Networking and relationship building. Sales reporting and record keeping. Ability to identify and maximise sales opportunities.

Candidates with any of the following skills will have an added advantage: Basic knowledge of digital marketing. Social media management and online product promotion. Content creation and product photography. Basic graphic design using Canva. Basic video editing.

N150,000 - N200,000 monthly (Depending on Experience and Sales Ability). Application Closing Date

Not Specified. How to Apply

Interested and qualified candidates should send their updated CV to: [Email hidden - Login to reveal] using ''Sales Representative / Customer Acquisition'' as the subject of the email.

Note: For enquiries, WhatsApp 09131150110.