At Temptimate Essentials, we provide natural remedies that help restore and balance your intimate health, making you feel like your authentic self. GENTLE AND NATURAL FEMININE CARE PRODUCTS FOR EVERY WOMAN Gentle, Quality and clean feminine care products that YOU actually need. Created by a woman for women; our intimate-loving products are designed to help you elevate your daily personal hygiene routine into a luxurious ritual of self-care while reclaiming control of your health.
We are recruiting to fill the position below:
Job Title: B2C Customer Service Representative
Location: Lakeview Estate, off Festac Link Road, Amuwo-Odofin - Lagos
Employment Type: Full-time
Work Structure: Full-time, On-site
Workdays: Monday – Saturday
About the role
Temptimate Essentials Ltd, a pharmaceutical company involved in the manufacturing and distribution of supplements, is seeking a responsive and customer-focused B2C Customer Service Representative to manage customer enquiries, sales follow-up, order processing and delivery coordination.
ResponsibilitiesRespond to customer enquiries through calls, WhatsApp and other communication channels.
Follow up on sales enquiries and assist customers with orders.
Process and track customer orders from confirmation through delivery.
Coordinate with relevant teams to ensure timely order fulfilment.
Handle customer complaints and ensure issues are followed through to resolution.
Provide regular updates to customers on their orders.
Maintain accurate records of customer interactions, orders and complaints.
RequirementsMinimum of 1 year proven experience in customer service.
Excellent written and verbal communication skills.
Ability to handle customer enquiries and complaints patiently and professionally.
Good organisational and problem-solving skills.
Ability to manage multiple orders and follow-ups.
Must be proactive, responsive and able to take ownership of customer issues until resolved.
Basic computer skills and proficiency in Microsoft Office.
SalaryN150,000 per month.
Application Closing Date
15th November, 2026.
How to Apply
Interested and qualified candidates should send their CV to: [Email hidden - Login to reveal] using "B2C Customer Service Representative Application" as the subject of the email.
How To Apply
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Make sure you are logged in and your email is verified (Register if you dont have an account).
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Click the Apply Now button above.
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Your default email application or the application link will open.
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Attach your Application letter, updated Curriculum Vitae (CV) and any supporting documents required.
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Use a professional subject line such as Application for "Indicate Position"
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Make sure to send your application before the closing date.
Note: Only shortlisted candidates are contacted.
