Bravies Homz Limited is a real estate company focused on property development, sales, and real estate investment solutions. The company is committed to helping individuals and investors explore property ownership and investment opportunities through professional guidance and property advisory services.
With a focus on customer satisfaction, transparency, and quality service delivery, Bravies Homz aims to provide clients with reliable real estate solutions and support throughout their property acquisition and investment journey.
We are recruiting to fill the position below:
Job Title: Customer Service Representative
Location: Abuja (FCT)
Employment Type: Full-time
Job Summary
We are seeking an intelligent, articulate, experienced, and highly professional Customer Service Representative to oversee customer relations, manage service delivery, and ensure excellent customer experiences.
The ideal candidate must have practical experience in both the banking and real estate sectors, with a strong understanding of customer relationship management and service operations.
Key ResponsibilitiesLead and manage the customer service department.
Establish and maintain excellent customer service standards.
Handle customer complaints, enquiries, and escalations professionally.
Develop strategies to improve customer satisfaction and retention.
Supervise, train, and evaluate customer service representatives.
Maintain effective communication with clients and business partners.
Monitor customer feedback and implement service improvements.
Prepare departmental reports and monitor staff performance.
Ensure prompt resolution of customer issues.
Requirements and Qualifications
Minimum of 5 years of relevant customer service experience.
Must have professional work experience in the banking sector.
Must also have professional experience in the real estate industry.
Previous experience in a supervisory or managerial customer service role.
Strong analytical, intellectual, and problem-solving abilities.
Excellent verbal and written communication skills.
Strong interpersonal and relationship-management skills.
Ability to handle sensitive customer matters professionally.
Good knowledge of Customer Relationship Management (CRM) systems.
Application Closing Date20th November, 2026.
How to Apply
Interested and qualified candidates should send their updated CVs to: [Email hidden - Login to reveal] using the Job Title as the subject of the email.
How To Apply
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Make sure you are logged in and your email is verified (Register if you dont have an account).
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Click the Apply Now button above.
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Your default email application or the application link will open.
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Attach your Application letter, updated Curriculum Vitae (CV) and any supporting documents required.
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Use a professional subject line such as Application for "Indicate Position"
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Make sure to send your application before the closing date.
Note: Only shortlisted candidates are contacted.
