Voix Networks Limited is an IT Services and IT Consulting company. For over 24 years, we have dedicated ourselves to providing Nigerians and businesses with reliable, cutting-edge telecommunication solutions. Since our incorporation in 2001, Voix Networks Limited has grown into a trusted name in fiber internet, VolP and PABX, and global calling services. Our journey has always been driven by a simple mission: to keep you connected with people, businesses, and opportunities that matter most to you – securely, affordably, and seamlessly.
We are recruiting to fill the position below:
Job Title: Customer Care Representative
Location: Nigeria
Job Summary
We are seeking a proactive, articulate and customer-focused individual to join our team as a Customer Care Representative.
We are looking for someone who enjoys helping people, communicates effectively and is committed to delivering excellent customer experiences.
Key ResponsibilitiesHandle incoming customer calls and enquiries professionally.
Respond to customer complaints and provide appropriate resolutions.
Follow up with customers to ensure their concerns are addressed.
Maintain accurate records of customer interactions.
Escalate unresolved issues to the appropriate department.
Maintain a positive and professional relationship with customers.
RequirementsExcellent verbal and written communication skills.
Good interpersonal and problem-solving abilities.
Patience, empathy and a customer-oriented attitude.
Basic computer literacy.
Ability to work independently and within a team.
Previous customer service or call centre experience is an added advantage.
Application Closing Date22nd November, 2026.
How to Apply
Interested and qualified candidates should send their CV and a Google drive link to a one minute introductory video, to [Email hidden - Login to reveal] using "Customer Care Representative Application" as the subject of the email.
NoteEnsure the video link permission is set to Anyone with the link – Viewer.
Your video should briefly cover:
Your name and a short introduction.
Your previous customer service experience.
Your communication skills.
What excellent customer service means to you.
Why you want to work with Voix Networks Ltd.
Late applications may not be considered.
How To Apply
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Make sure you are logged in and your email is verified (Register if you dont have an account).
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Click the Apply Now button above.
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Your default email application or the application link will open.
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Attach your Application letter, updated Curriculum Vitae (CV) and any supporting documents required.
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Use a professional subject line such as Application for "Indicate Position"
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Make sure to send your application before the closing date.
Note: Only shortlisted candidates are contacted.
