The Vault Recruitment (TVR) is a fast growing recruitment firm specializing in connecting top talent with SME's and Startup organizations. Our team of experienced recruiters understands the unique needs and challenges of the modern job market and uses our extensive network and industry knowledge to find the best candidates for our clients.
We are recruiting to fill the position below:
Job Title: Customer Care Representative
Vacancy Code: CLL001
Location: CMS, Lagos island - Lagos
Employment Type: Full-Time
Gender: Female (for gender balance)
Work Days: Monday – Saturday
Job Summary
We are seeking a polite and customer-focused Customer Care Representative to manage customer interactions, respond to inquiries, and ensure a positive customer experience.
The ideal candidate should have strong communication skills and the ability to handle customer concerns professionally.
Key ResponsibilitiesAttend to customer inquiries and complaints in a professional manner
Provide accurate information about products and services
Resolve customer issues promptly and escalate when necessary
Maintain proper records of customer interactions
Support sales and order processing where required
Ensure a positive and satisfactory customer experience at all times.
RequirementsMinimum of an SSCE or ND qualification
0–1 year experience in a customer service role (preferred)
Strong communication and interpersonal skills
Good listening and problem-solving ability
Basic computer knowledge is an added advantage
Ability to work in a fast-paced environment
Must be reliable and customer-oriented.
SalaryN90,000 monthly.
Application Closing Date
24th December, 2026.
Method of Application
Interested and qualified candidates should:Click Apply Now button to apply
How To Apply
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Make sure you are logged in and your email is verified (Register if you dont have an account).
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Click the Apply Now button above.
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Your default email application or the application link will open.
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Attach your Application letter, updated Curriculum Vitae (CV) and any supporting documents required.
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Use a professional subject line such as Application for "Indicate Position"
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Make sure to send your application before the closing date.
Note: Only shortlisted candidates are contacted.
